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GotTires

FAQ

FAQ

You've got questions, we have answers. Below is a list of the most common questions from our customers. If we don't have your answer below, feel free to call us at: 1 (844)278–7227.

We only sell new tires.

The price does not include installation, mounting and balancing.

Any warranties are provided by the manufacturer of the tires. We only provide 90 days return policy for un-used and un-mounted tires.

Yes our site meets and goes beyond all security standards. The site is secured by an SSL Certification with 256-bit encryption.

We do all tire registration for all our customers. In order to assure that all of our customers get notified in case of a tire recall, we register your tires with the Department of Transportation (DOT) for you. Your name and your address are passed on to the DOT and protected by Federal Law. Your information will never be used in any way other than in the unlikely event of a tire safety recall.

We guarantee that if the representing photo shows the outline white letters (OWL) or the whitewall (WW) then the tire will have the OWL or WW. If the listing shows black wall photos then the tires do not have OWL or WW.

Pictures shown are stock photos and are  not of the actual tire.  Pictures represents brand and model of the tire listed for sale.

While we do offer shipping to Alaska, Hawaii and Puerto Rico, the shipping fee is expensive. FedEx usually charges between $150-$250 per tire, and we are unable to use any other carrier.

We do not accept offers. The current sale price is final.

We offer free shipping to the 48 contiguous states.

Unfortunately, we cannot allow customers to use their own shipping carrier accounts.

Yes, we offer local pick up at our Allentown, PA warehouse. Please note that any and all online orders or phone orders will be shipped so please contact us at 1-866-440-0177 so we can set the tire(s) aside for you for the same day hold.

The price for pick up is the same as when purchased online, as we offer free FedEx shipping. Often we have additional promotions for local pick up. Please check our deals page for any current promotions

The price is listed per tire. We do our best to show you the total price based on the number of tires you select to add to your cart.

If an order is placed before 12pm EST on a business day we ship the order the same day. If it is placed after 12pm EST or over the weekend, we will ship the order out the following business day. Depending where you are located in the 48 contiguous states FedEx will take 1-6 business days to deliver the tires to you from our Allentown, PA location. For a more specific tire frame contact us via e-mail info@prioritytireoutlet.comor telephone 1-866-440-0177.

All of our listings have the year of manufacture noted in them. The manufacture year of the tire is specified in each product description. By making a purchase, the buyer agrees to receive the tire with the age stated in the listing. We do not accept returns based on the age of the tires.

Please see each individual product. We do have limited supply of certain models in certain sizes. Available quantity is displayed for every product.

No. We focus of all our attention of providing the highest quality tires only.

Occasionally, we offer coupon codes that can be viewed near the top of the page in a banner, located just below the navigation bar. If there is no banner before the main menu, then we do not currently offer a coupon. You can view all of our active coupons and sales on our Current Deals Page.

Yes, we offer a military discount on our website. We offer a 5 (five) percent discount on the items purchased for past and present members of the US military. This discount cannot be matched with other discounts and promotions. If you are interested in receiving the military discount please send your military ID to our e-mail address info@prioritytireoutlet.com and our Customer Service team will get you taken care of. Thank you for your service.

We primarily carry passenger car, SUV, light truck and trailer tires. However we are continuously expanding our inventory, which also includes ATV, motorcycles, golf carts, four wheelers, off road trucks, lawn mowers, and commercial and industrial application tires. At the moment we do not offer doughnut tires, small spars, and other non-standard vehicle tires.

The main difference is that Radial tires’ steel belts allow the sidewall and the tread to function as individual features, meaning the sidewall can flex without affecting the footprint. Because the plies in bias-ply tires run from sidewall to sidewall, the sidewall is very stiff, and any flexing of the sidewall is reflected in the tires’ footprint. Bias-ply tires can also overheat more easily due to the layers of rubber plies, whereas the steel belts in radial tires help to dissipate heat better.

Tires are heavy object and their shipping cost reflects that. While we do offer the option of expedited shipping, we usually do not recommend it. We can only use FedEx to get our tires shipped, and this carrier charges about $200 per tire to expedite the shipping depending on the weight of the tire and your location.

You do not need to be at home when FedEx delivers. If the FedEx driver deems your neighborhood safe enough, they will leave your order by your front door.

The orders do not get an automatic signature requirement. If you wish for your shipment to have a signature requirement upon delivery please contact our Customer Service via e-mail info@prioritytireoutlet.com or telephone 1-866-440-0177.WILL THIS TIRE FIT MY VEHICLE?

Our website offers a Search by Vehicle option, but these programs are only capable of showing the Original Equipment Size of a certain vehicle and the result might not be accurate. The safest method is to check the size of your current tires, located on the tire’s sidewall. Priority Tire Outlet does not take responsibility in regards to the return shipping in the case of the wrong size being ordered, even if the Search by Vehicle option is used.

You can take the tires to any of your local installers and have them mounted there. Unfortunately, at the moment we do not offer any partnerships with installers.

We receive new tires on a daily basis and we keep the website up to date. Everything we currently have in stock is listed on our website.

Unfortunately, at the moment, we do not have a notification system set up on our website. However, we receive tires on a daily basis and we would advise you to check back often on our website.

We do not sell tires that have been damaged in any way. We do not sell retreaded tires, nor ones with manufacturing or cosmetic blemishes.

At the moment we do not offer a road hazard warranty.

We do not offer a rebate.

Run flat tires are tires that are made with a sturdier construction. In case of air pressure loss, they are able to withstand the weight of the vehicle and be driven on for 50 miles up to the speed of 50 mph. These tires are usually made for vehicles without space for spare tires.

Unfortunately, no. Run flat tires are made with a heavier construction that enables them to support the vehicle in case of air pressure loss. This construction is different from the structure of non-run flat tires. If they were to be used together on the same vehicle, they would cause the vehicle to not be as responsive, making it unpredictable.

The load and speed ratings note how much weight and what speeds the tire can handle. In other words, they note the tire’s maximum load carrying and driving capability. Is it not recommended to surpass the tire’s load and speed capacity. For more information please see our blog post on the subject.